Frequently Asked Questions

We're a personal car search service. You tell us what you're looking for — make, model, budget, and any preferences — and we search the entire UK market on your behalf. We find the best options, check them over, and present you with a shortlist. You choose the one you want, and we help you through the purchase.

Our initial search and shortlisting is completely free with no obligation. We charge a small success fee only if you go ahead and buy a car we've found for you. We'll always be transparent about fees before you commit to anything.

We do the searching, filtering, and vetting for you — saving you hours of time. We also know what to look for in terms of condition, history, and value, and we can access cars that aren't always listed publicly. Plus, we give you honest, unbiased advice rather than a sales pitch.

Almost any make or model — new, nearly new, or used. Hatchbacks, SUVs, saloons, estates, sports cars, vans — if it's available in the UK, we can search for it.

We typically come back with an initial shortlist within 24–48 hours. For more specific or unusual requests it may take a little longer, but we'll always keep you in the loop.

Yes — we search nationwide. We're not limited to your local area, which means we can often find better value and more choice than a local search would turn up.

We can point you in the right direction and help you understand your options, but we're not a finance broker. We'd always recommend speaking to an independent financial adviser for finance decisions.

We can advise on part-exchange values and help you understand what your current car is worth, but the part-exchange itself is handled between you and the seller.

No problem at all — there's no obligation to buy anything. If the first shortlist isn't quite right, just let us know and we'll refine the search based on your feedback.